Reference

How gg108 Handles Your Personal Information

Your account data stays with us — not sold, not shared with third parties for marketing, and protected by encrypted storage on every device you use to access gg108.

Encrypted account storageDANA, OVO, GoPay data handled separatelyNo third-party marketing sharingYour right to request deletionAvailable where local law permits
gg108 How gg108 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Cookies and Session Tracking

We use session cookies to keep you logged in across page visits and to remember your preferred payment method. You can clear cookies from your mobile browser at any time; doing so will log you out.

Payment Data Separation

DANA, OVO, and GoPay transaction references are stored in a separate, access-controlled environment from your general account profile, reducing exposure if one system is ever queried.

Retention and Deletion

Account data is kept for as long as your account remains active. Once you close your account, personal data is deleted or anonymised within the period set by applicable rules for your region.

Requesting Your Data

You can request a copy of the personal data we hold on your account via live chat or email. We will verify your identity first, then provide the data in a readable format within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to raise a data access or correction request directly with our support team. Available during active service hours.
Email Support Send your data request or deletion query to our support email. Include your registered account phone number so we can verify your identity before acting on the request.
Account Settings Some data updates — display name, linked phone number, preferred e-wallet — can be changed directly inside your account settings without contacting support.

Privacy Policy Questions Answered

We collect your name, email, phone number, and the e-wallet identifier you use — DANA, OVO, or GoPay. Device and session data are also logged for security purposes.

No. We do not sell or share your personal data with third parties for marketing or advertising. Data is only shared where required by law or to process your transactions.

Contact us via live chat or the support email listed on your account page. Include your registered phone number so we can confirm your identity before releasing any records.

Yes. Once your account is closed, we begin the deletion or anonymisation process. Some transaction records may be retained for the period required under applicable financial record rules.

Wallet identifiers are stored in a separate, access-controlled environment. We never store your wallet PIN or full login credentials — only the reference needed to match your transaction.

Yes. The same policy applies regardless of device. Mobile sessions generate the same security logs as desktop access, and your data rights remain the same across both environments.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.